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Local InterBase: 'Internal Error; Near: query shellmgr' error

Question:

Local InterBase: "Internal Error; Near: query shellmgr" error: What is the cause and how do I fix this error?

Answer:

This is actually a problem with some Dell machines. The problem is associated with Dell Pentium Pro machines with NT 4.0 pre-installed. There is a setting in the registry that is modified so that Dell can load up an explorer extension.

Workaround:

Run Regedit

Modify the key: HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\WinLogon\Shell

Originally this will say: Explorer.exe userhook.

Modify the key to say: Explorer.exe

Reboot the machine

This is documented on InstallShield's website and it is not a problem in the IB install.